Salesforce Task overview
With Salesforce Inbox, you can now stay on top of every deal with Salesforce Tasks that are powered by Relationship Intelligence technology.
On every email, Salesforce Inbox intelligently surfaces relevant Salesforce Tasks, allowing you to determine next steps. View all of your Salesforce Tasks associated with the prospects, customers, and partners on an email thread, and create new Tasks right from your inbox.
Using data science, Salesforce Inbox also helps you stay on top of your customer relationships with smart Salesforce Tasks. Salesforce Inbox scans your unread messages and proactively suggests Salesforce Tasks for customer emails that need a reply. For important emails, you can configure smart reminder Tasks that help you follow up with customers who don't respond.
Check out the following articles to learn more about how Tasks in Salesforce Inbox work.