Log calls with mobile apps

SalesforceIQ's smartphone apps can log phone calls that you make to a Contact on a List. To call a List Contact, open the Contact profile from a List or search for the Contact, and then tap the phone number listed in the Contact profile.

After the call, the Stream displays an entry showing that a phone call took place between you and the Contact. No other information about the call is included.

To log the call, SalesforceIQ must have the exact phone number that you dial stored for that Contact. To make sure your Contact is updated with the correct phone number, in the Stream, hover over the Contact photo and click . From there, you can see if the phone number has been entered, and you can add new phone numbers as needed.

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